Entries by Martijn

Portability of Reputation Data for Gig Workers — a workshop report: First steps are taken, platform entrepreneurs show willingness to move forward.

Online reputation is an essential part for everyone seeking to do business online. As a renter, you want to be assured that the nice apartment you are eager to book on Airbnb really exists, or that the freelancer on Fiverr does understand the code you want him to work with, before he plays around with […]

Bring your own stars – The economics of reputation portability

Online reputation represents an important driver for platform-mediated transactions. Reputation portability captures the notion of allowing users to transfer their reputation – often in the form of numerical rating scores – from one platform to another. The effectiveness of reputation as a driver of trustworthiness within platforms is well-understood. However, the benefits of porting reputation […]

Unlocking Online Reputation—On the Effectiveness of Cross-Platform Signaling in the Sharing Economy

With the ever-growing popularity of two-sided online marketplaces, users increasingly face the challenge to manage their reputation on different platforms. This paper investigates whether, and if so, how users can make use of their precious and hard-earned ratings on another platform than the one, these ratings originally stem from. The paper reports results from a […]

Reputation Effects in Socially Driven Sharing Economy Transactions

Reputation has often been proposed as the central mechanism that creates trust in the sharing economy. However, some sharing platforms that focus primarily on social rather than economically driven exchanges have managed to facilitate exchanges between users without the use of a reputation system. This could indicate that socially driven exchanges are in less need […]

Can Reputation Discipline the Gig Economy? – Experimental Evidence From an Online Labor Market

Just as employers face uncertainty when hiring workers, workers also face uncertainty when accepting employment, and bad employers may opportunistically depart from expectations, norms, and laws. However, prior research in economics and information sciences has focused sharply on the employer’s problem of identifying good workers rather than vice versa. This issue is especially pronounced in […]